Scheduling

Scheduling Made Easy
My Location Says Coming Soon
Edited 3 months ago
We're growing fast! Coming soon means that we aren't open yet but hope to be soon. Join the waitlist .
How do I request my next appointment?
Edited 2 years ago
Click HERE to find the tests available near you and select your next test. Purchased a package? Select the single test option and enter your package...
I'm a Minor and Want to Get an Assessment
Edited 2 years ago
If you are under 18 and would like to get an assessment completed, please contact us at support@fitnescity.com . Some locations will test minors with...
I'm Running Late
Edited 2 years ago
If you're running late for your appointment, make sure to let the location know by calling the location's number which is provided in both your appoin...
How do I see the appointment calendar?
Edited 2 years ago
To see when you can request your appointment, select the single test option on the page and it will take you to the calendar. We do our best to have t...
Scheduling an Appointment
Edited 3 years ago
Whether you purchased a package or want to schedule a standalone test, you will use the scheduling link to request a preferred date/time as well as 3 ...
My Tests are at Two Different Locations
Edited 3 years ago
One location cannot always fulfill all of the tests we offer. In order to allow customers to take advantage of package prices, we allow packages which...
My Package Code Expired or Isn't Working
Edited 3 years ago
Please send an email to support@fitnescity.com with your email address on file and we will look into this right away.
I Have a Large Group to Test and Want a Special Package
Edited 3 years ago
We can make custom packages of any size. Reach out to us at support@fitnescity.com and let us know your location, the types of tests you're interest...
My Location Says its On Hold
Edited 3 years ago
Sometimes machines break or new staff needs to be onboarded, which can temporarily stop testing.
I'm Shopping For a Gift
Edited 3 years ago
To purchase a gift certificate which can be used toward any test, please visit our Gifting page .  Interested in purchasing for yourself as well? Pac...
I Purchased a Package and Need to Schedule
Edited 3 years ago
Once you purchase your package, you will receive a confirmation email which will include a link to schedule and your personal code. Don't see your ema...
Getting a Physician Referral for the DEXA
Edited 3 years ago
Some states require a physician referral in order to get a DEXA scan for body composition. We know that going to the doctor can be time-consuming and ...
Calendar
Edited 3 years ago
We do our best to keep our calendars are us to date as possible, however the times shown do not always reflect the appointments available. If the time...
Confirming Your Appointment
Edited 3 years ago
We do our best to show you the appointment times that are available, but sometimes the spots have already been taken. We work hard to confirm your app...